About HPG Advisory

Hospitality intelligence for better decisions.

HPG Advisory is a hospitality intelligence and advisory platform helping organisations understand what guests perceive, determine what performance requires, and translate that intelligence into stronger assets, destinations, brands, and operating systems.

Restrained contemporary architecture representing HPG Advisory’s independent and structured approach

Our role

Make what is often invisible measurable, actionable, and governable.

We work where perception, identity, performance, wellbeing, and long-term value converge.

Hospitality decisions are increasingly complex. HPG brings perception intelligence, operating intelligence, wellbeing intelligence, governance, benchmarking, and proof into one decision architecture.

Traditional indicators explain what happened. HPG is designed to explain why, and what should happen next.

Our Intelligence Architecture

From perception to performance, wellbeing, governance, and proof.

01 · Measure

HPI™

Hospitality Perception Intelligence™ identifies what guests actually perceive, value, remember, and compare.

02 · Operate

HPSI™

Hospitality Performance Systems Intelligence™ translates perception evidence into operating priorities.

03 · Integrate

Wellness Intelligence™

Wellbeing becomes a measurable component of hospitality performance rather than an additional amenity.

04 · Govern

Predictive Governance

Forward-looking signals, thresholds, scenarios, and governance enter decision-making.

A platform, not a conventional consultancy

One intelligence architecture. Specialist expertise assembled around the mandate.

HPG provides the architecture, coordination, and intellectual continuity. Independent specialists can be brought in where the mandate requires deeper expertise.

The right expertise for the mandate. One coordinated outcome.

Our Team

Central leadership. Distributed specialist capability.

André Müller
Founder & Managing Partner

André Müller

Architect of HPG Advisory’s hospitality intelligence frameworks and responsible for strategic direction, perception intelligence, system architecture, and the intellectual continuity of client mandates.

His role is to ensure that hospitality perception and identity are translated into decisions, operating consequences, governance, and measurable proof.

Yahia Idris
Strategic Development Partner

Yahia Idris

Focused on strategic development, market relationships, stakeholder alignment, and the translation of HPG intelligence into relevant opportunities and implementation pathways.

Additional independent specialists are integrated project by project according to the mandate.

Hospitality StrategyOperationsDevelopmentInvestmentWellnessDesign & Spatial ExperienceTechnology & AISustainabilityCulture & Destination Strategy

How we work

Diagnose. Interpret. Prioritise. Design. Implement. Measure.

  • DiagnoseUnderstand what is actually happening.
  • InterpretDetermine what the evidence means.
  • PrioritiseIdentify what matters most and what can wait.
  • DesignTranslate intelligence into strategic and operating response.
  • ImplementSupport execution where required.
  • MeasureDetermine whether perception, performance, and value improved.
Independent

No predetermined solution.

Our role is not to defend a predetermined operator, concept, solution, or investment thesis. Independence is part of the operating model.

Human

Hospitality ultimately exists in perception.

A technically successful asset can still feel indifferent. Performance creates lasting value only when it is perceived, felt, and remembered.

Hospitality is experienced. Intelligence makes it understandable. HPG Advisory makes it actionable.